Most helpful review

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New Reviewer

Trouble with juicing

Omega Juicers - Trouble with juicing
Omega Juicers - Trouble with juicing
Omega Juicers - Trouble with juicing
Omega Juicers - Trouble with juicing
Omega Juicers - Trouble with juicing
Omega Juicers - Trouble with juicing
Hi I am having some problems lately with my omega juicer, may you please help me to find out how to trouble shoot these issues? 1_ strange sound at the begging of juicing 2_ very moist pulp at the end of juicing, 3_ clogged and push up pulp while juicing 4_ leakage on my shoot head part I attached some pictures to clear the problem Thank you Shadi
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ID
#3936690 Review #3936690 is a subjective opinion of poster.
Location
Rancho Santa Margarita, California
Preferred solution
Trouble shooting for a better juicing Ilike my juicer

Received response from customer service “get a lawyer”. All I wanted was a replacement part that broke.

Broken part. Wrote customer service they said get a lawyer. Not the best way to treat customers. Will think twice about getting another

User's recommendation: Teach customer service.

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ID
#4127263 Review #4127263 is a subjective opinion of poster.
Location
San Antonio, Texas
New Reviewer

I don’t have one yet

Not you its not performing well tell me a couple months old and I need to exchange it for Another one. I would like this exchange as soon as possible because I do juice a lot. I pray that we can get this handled later
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ID
#4048450 Review #4048450 is a subjective opinion of poster.
Location
Columbus, Ohio

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New Reviewer

Need a replacement part: 8003 juicing screen

Omega Juicers has been absorbed into a much larger corporation. It's not that their customer service is poor. IT'S NON-EXISTENT. I'd like to know how one of the other reviewers actually got to talk to someone in customer service. When calling I get an automated message instructing me to email. I've sent numerous emails with NO RESPONSE.
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ID
#3940472 Review #3940472 is a subjective opinion of poster.
Location
Cambridge, Massachusetts

Auger and cone replacement

Omega Juicers - Auger and cone replacement
Omega Juicers - Auger and cone replacement
Both are cracked purchased on line hard object cracked would like a replacement at your earliest convenience would really appreciate your help.Thank you very much. Yours truly Ray T.Wilson
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ID
#3790490 Review #3790490 is a subjective opinion of poster.
Location
Saint Louis, Missouri

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New Reviewer

Totally frustrated!!!!!!!!!!!!!

Since mid May 2022 I have contacted you 8 times and still the MM900HDS I bought 3/29/21 is not working properly. I bought it from the OMEGA site online. I have sent pictures of receipts proving my purchase. Here are my last 6 ticket #'s:...
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ID
#3758309 Review #3758309 is a subjective opinion of poster.
Preferred solution
A working MM900HDS omega juicer

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Complaint

Omega Juicers - Complaint
Omega Juicers - Complaint
If you purchase one of these juicers you should know that the company WILL NOT repair it or make available to you any replacement parts. If your needed repair is not deemed under warranty then they wont even send you a replacement juicer. You will be forced to buy another one or take it to a repair person that you find on Google.

User's recommendation: Don’t shop with them. Find another company that will help with repairs if something goes wrong.

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ID
#3713823 Review #3713823 is a subjective opinion of poster.
Pros
  • Like the juicer makes great juices
  • Juicer was powerful and worked for a short time
Cons
  • Juicer broke down and got no customer service
  • Terrible warranty service
Loss
$400
Preferred solution
Let the company propose a solution

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New Reviewer

Parts needed

Omega Juicers - Parts needed
Omega Juicers - Parts needed
Omega Juicers - Parts needed
while juicing this morning a hard carrot caused my machine to chip the tumbler and cap. The tumbler and the cap felt lose, I have not forced the juicer, simply a piece of the carrot slip in and the cap detached from the tumbler because it was chipped and the cap was chipped as well.

User's recommendation: be careful with carrots, this new machine seem to be delicate on the catching part between the tumbler and cap.

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ID
#3594276 Review #3594276 is a subjective opinion of poster.
Location
Los Angeles, California
Pros
  • Design
  • Juicer was powerful and worked for a short time
Cons
  • Horrible customer service
  • Some of the parts break easily
Preferred solution
parts replacement

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New Reviewer

Poor customer service